Testimonials
What people have to say
The hospitality industry has one of the highest failure rates of any sector, which is why having Matthew as a mentor and turnaround specialist is crucial to creating a positive outcome. Having owned a restaurant I know from first hand experience the value of having an outside perspective come in to help you 'see' where to make the changes that will create success. Matthew has a vast amount of knowledge, experience and passion for building successful hospitality businesses - I highly recommend him and his services.
- John
Matthew worked with us for 5 years. During his time he worked in the restaurant, bar, and eventually as a student manager. Matthew also displayed great expertise in customer service and subsequently undertook a lead role in training staff on customer service excellence, ways of working, and up-selling. Matthew was a highly valued member of the staff team and embraced the business vision and mission, was a team player and promoted embedding the culture we tried to drive.
-Dudu
I’ve had the pleasure of working with Matthew over the past year, and have witnessed his outstanding skills and competency in both project delivery and implementation. His passion, experience and enthusiasm for the hospitality industry shines brightly and his input as a trainer, coach, consultant or board member should be highly sought after. If you are in hospitality and want to push your business to the next level, then I would highly recommend a conversation with Matthew to understand more about how he can help you.
- Rachael
Matthew offers great business advisory services. We recently consulted Matthew to help us formulate our e-learning course and found him very friendly and helpful to pin down our value to our clients. Matthew also provided some User Testing feedback, which helped us to get rid of bugs as we prepared to launch the course.
-Rhian
Matthew helped me through my ideas on where to start. He made me realise that I don’t need to start big, instead starting small and building from the bottom up. He gave me the courage to overcome my fear of failure and with a plan of action helped me get my business going.
- Kym